Your passport to peace of mind is here. Get a quote File a claim
Allianz Travel protection can help with covered situations if you: Medic Icon
Cancel or end your trip early due to a covered illness
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Experience a covered flight delay or cancellation
Need help replacing lost or stolen essential items while traveling
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Require emergency assistance during your travels

Travel protection benefits

Here’s what our protection can help you with. Plan benefits may vary, so please review your plan details for more information.
Trip cancellation and interruption
We can reimburse your prepaid, non-refundable travel expenses if your trip is canceled or interrupted due to a covered reason.
Travel delay
We can reimburse eligible meals and accommodations when your trip is delayed for a specified amount of time for a covered reason.
Baggage loss or damage
We can reimburse the replacement of your lost, damaged or stolen luggage and personal items while traveling.
Baggage delay
We can reimburse essential items purchased on your trip if your baggage is delayed for 24 hours or more.
Emergency medical and dental care
We can reimburse expenses due to covered medical and dental emergencies that may happen during your trip. This benefit can be specifically helpful if you have a covered emergency outside of the United States since most health insurance policies won’t cover you abroad. Emergency dental benefits include sublimits.
Emergency medical transportation
We can arrange and pay for medically necessary transportation following a covered injury or illness to an appropriate medical facility to receive care and get you home after treatment.
Concierge services
Personalize your trip with a little advice from travel experts. Get recommendations on the best restaurants, must-see events, and points of interest at your destination.
24/7 assistance
Enjoy around-the-clock, multilingual support on your trip for medical, legal, and travel emergencies.
Global Doctor Visits
Schedule a doctor’s appointment at a nearby medical facility or arrange a telehealth call from your room. This service gives you access to doctors around the world who can help refill prescriptions and provide other non-emergency services while traveling outside the country.
*Provided by Air Doctor, a third party. Use of services and Air Doctor website is subject to Air Doctor’s terms of use, privacy policy, and other terms and conditions as provided by Air Doctor. Customers may be responsible for incurred costs, subject to the terms of their plan(s)."
Electronic Device Protection
We can provide reimbursement to repair or replace an electronic device (such as your phone, laptop, or tablet) if it is damaged or stolen while traveling.
Paw Protector(TM)
Paw Protector can reimburse emergency vet costs if your dog or cat gets sick or injured while traveling with you. It can also provide reimbursement for the repatriation of remains, or the cost to board or send your pet home if you need to be hospitalized for more than 24 hours while on your trip.
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Need an annual protection plan?
Whether you’re a frequent flyer, an Alaska Airlines Flight Pass member, or planning multiple trips, an annual plan can protect all your travels for 12 months.
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Change your mind if you need to.
Decide to cancel your travel protection plan? You have 15 days (or more, depending on your state of residence) to request a refund, provided you haven’t started your trip or initiated a claim. Premiums are non-refundable after this period.
Alaska Airlines and Hawaiian Airlines guests love traveling with confidence.
“Very pleasant experience throughout the process and very quick response. The app is very convenient to upload documents; the customer service responds very quickly and professionally.”

– Otto P., California, March 2026
“Really great experience. I am a believer now. I will always add it to my trips going forward! The app made it easy, no hassle.”

– Kathleen S., Washington, February 2026
“Very happy and covered my Dad’s unexpected illness. No stress. Thank you. Easy online service.”

– Baltazar T., California, May 2026
Filing a claim is quick and easy.
If something impacts your trip before or after it starts, there are many ways to file a claim. For help with filing a claim or
understanding the claims process, check out the Allianz Travel protection FAQs.
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Allyz®
Download the free Allyz app
to file a claim on the go.
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Online
File a claim through the Allianz Travel
protection Claims website.
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Customer support
Call Allianz Travel protection at
+1-800-496-6593.
Meet Allyz®: Your digital travel companion.
Get real-time safety alerts, access your plan documents, file paperless claims, and other travel protection essentials with the ready-for-anything Allyz® app. 
Allianz Partners does not charge for this service. Message and data rates may apply from your mobile carrier. iOS, iPhone and App Store are trademarks of Apple Inc. Android and Google Play are trademarks of Google Inc.
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Terms, conditions, and exclusions apply, including for pre-existing conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Travel Insurance is a mark of AGA Service Company dba Allianz Partners or its affiliates. Allianz Partners compensates their suppliers or agencies for allowing Allianz Partners to market or offer products to customers of the supplier or agency. Allianz Travel Insurance products are distributed by AGA Service Company, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.